Sprit of Rule

I had one colleague who used to commute by train. That time in our area ticket checking was not enforced very strictly especially during the very rush office hours. But time to time it used to take place and whoever was used to get caught had to give fine. My colleague was daily passenger for 10 years in the same route. One day he told that first two years he traveled paying fare and after that he never bought a ticket. He observed total number of days in a year he has been asked to show ticket. He found that if he pays fine for that many days it turns out to be much less that the cost of ticket of the whole year. After doing the cost benefit analysis he found it is profitable for him to pay fine whenever he get caught than to than to be a regular ticket buyer. I found that he had no guilty feeling for his action. He told that “the day I shall find that cost of paying fine is more than the cost of buying daily ticket, I shall buy ticket regularly.” Some of our other colleague supported him and some did not. People, who supported him told that, let the law implementer make a situation to force him to follow the rule. If the rule is not implemented there is no wrong in breaking it. People who did not support him told that from ethical and social point of view this is not right, whether you get caught or not. Who is correct?

Do you tell lie? Definitely, in real life everyone tells lie, especially if the lie is told for someone’s good. But do you tell your kids or your younger brothers and sisters not to tell lie? Yes, that is also true. So how do you justify yourself? Don’t you feel to say that telling lie is guilt but not always? How do you make the demarcation of when to tell lie and when not?

I feel we all in our real life suffer from dilemma whether to follow rule always or not and when can we loose ourselves to strictly follow the rule. As kids, we are always taught to strictly follow the rules and laws. For a little deviation we are given big punishments. So from childhood we learn how to find the gap in the rule. On the other hand we find our elders to break rules. So we learn that rules can be broken and to take shelter we need to find the weak area of the rule.

We are never taught to follow the spirit of the rule. Had it been taught properly, we could understand that we can not violate a rule even there is a gap, if it is against the sprit of the rule and we can break the rule, if it is not violating the sprit of the rule.

Management Style – past and future

Simple and raw definition of management is “get work done by others”. So definitely managerial activity would have been taken place from time when men become social animal. The way we are familiar with the term “management” it is though to think some ape is doing managerial work. Forget that prehistoric age; come to something that we are familiar. Say building the pyramids. Without a management it is not possible to guide the effort of a large number of people to a definite brilliant structure. But how was the style of management. It was slavery or a very close kind of it. There manager was interested on the outcome what he wants. Worker did not have any value. Human was almost equivalent to an animal. With time, due to revolution or some other reasons slavery went off. Worker got better human value. Manager told “do my work and get some money”. But he can use the worker as he wishes. There was no limit, there was no liability. It was as good as running an electric apparatus and paying for electric bill. Again due to revolution and some other pressure manager had to agree that worker are different than mechanical apparatuses. So workers got better shape like human.

Though there was a gross change in management style with time, but each work used to be controlled and directed by the wisdom and intuition of individual manager. Scientific thoughts and studies on management started at the end of nineteen century. Systematic approach to work, organization and hierarchy was put in place. It is mainly after world wars; value of participation of worker in an organization was felt deeply. Different theories came in forefront how to motivate and involve workers in organization processes. So management style accepted that human is different and more important resource than a machine.

Different people brought changing thoughts to management process. They tried their ideas experimentally and came to some conclusion. People learned from each other and changed their habits and processes. So management style kept on changing for betterment. There were no such definite dates for those changes. But things that came in mind to the leaders were experimented and then implemented and then become a habit. After some time when the habit becomes more pervasive then it turned to be a law or rule.

With time human value of worker has been increased in management style. Now a day employees are being given health insurance, travel allowance, kid’s education allowance. These are the evidence of giving higher importance to human resource on other aspect of life. If you consider the motivational theories they all based on the social, family, psychological needs of human.

I feel due to scientific approach management process has reached its height. When people apply Six Sigma, which is 99.999% accuracy, it is definitely quite high and we never dream to reach that level in other activities in our life. I can remember in our Physics lab in college we could not reach the 99% accuracy on same old experiment even with senior’s workbook in hand.

So where will we be moving in future? What will be the changes in management style? To understand the possible change let us find what are the things we are missing now-a-days? As I observed, we are different identity in our work and in our personal life. We are not supposed to mix those up. Can you say to your supervisor that “ today I had a fight with my spouse and after that I had to spent 3 hours to make the things normal and I got late in office” ? But we all know that it is a common and natural event, which happens to everyone of us. Can you take a few days off when your girlfriend/ boyfriend leave you? We can understand the emotional situation but we do not respect the fact in workplace. Can your manager ever ask you “are you happy in life? Do you need any help?” It is not the etiquette, but you always feel if there was a good friend to share. This dual role creates contradiction in a human and this builds up tension and dissatisfaction. You can not give your best under this environment. Your emotional values are not considered. Extrapolating the change of management style that happened in past days, this is the area where our future management will definitely consider. Emotional part of human worker need to be considered more in our future management style to give worker comfort feeling along with his rest of the part of his life. As far as the management process is concerned the strict process and methodologies gives worker a mechanical feeling. As a basic nature, human do not like that. If a little flexibility and scope of creativity is allowed work becomes more interesting. Agile management technique is becoming more successful and popular than the traditional methodologies, though it is not so perfectionist. This trend is supposed to get enhancement and importance in future, as it emphasizes the human quality which is superior to machine. You can definitely make lots of argue. I do not know how and when things will take place, but have a strong feeling that it will happen. It is the natural trend. May be if we accept the natural fact and refine our thoughts it will happen earlier and earlier will be better for mankind.

I dream and management style where workers will be attached to the organization like supporter of a soccer team.

Unnatural we

There are always some differences between two similar animals or plants. Two kittens of same mother are little different. Walking styles of two tigers are different. Two branches of same kind of trees are different. However similar it may seem, if seen minutely even twin brothers also have some differences. Creating this difference is the basic feature of nature. May be that’s for our nature is so beautiful so interesting. Otherwise it would have been monotonous. Darwin shown that, this difference in creation leaded to so many species in nature.

 But most of us in most of the time forget to respect this basic rule of nature. If someone does not agree with us on some issue we become angry. If our son or daughter listen some modern song that we do not like, we shout on them. If our mother or grandmother is talking about spirituality, we think it to be disgusting. We do not keep good impression about our colleague, who supports the other political party. See the other side – we chose your education stream same as our cousin brother who is successful in his carrier. We expected our spouse to be of similar nature of our brother or sister. We expected our kid to be similar like his/her class topper.

 If we try to give one orange shape of another orange with a knife, only thing that will result is the juice of the orange will be drained out. If we put little more attention to understand, variation to be the basic rule of nature, we can stop drainage of juice. If we accept this basic rule; disagreement, mismatches will not look so much painful and we can have more peaceful life.

Are you educated?

“The only purpose of education is to teach a student how to live his life-by developing his mind and equipping him to deal with reality. ..” – Ayn Rand. Reading the quotation all of us will nod our head and will say “correct, absolutely correct”.

 When we get a master or doctorate degree in any of our chosen stream after spending around 20 years in education system we feel we have received best of our education. Yes, it enables us to appear for an interview for a well salaried post. What else did the education system taught us to deal with the reality? Did you learn how to make good friend? Did you learn how to cooperate others and how to get cooperation of others? Did you learn how to talk to others? Did you learn how to impress other? Did you learn how to present yourself? Did you learn how to select your life partner? Did you learn how to approach and propose your liked partner? Did you learn how to plan your career? Did you learn how to manage people in workplace? Did you learn how to enjoy your married life? Did you learn how to keep peace in family life? Did you learn how to make saving? Did you learn how to use the saved money? Did you learn how to take care of your kid? Did you learn how to guide your kid to grow? Did you learn how to do work and life balance? Did you learn how to control your tension? Did you learn how to plan for your old age life? Did you learn how to be happy? …….

 The way we deal the problems are based on our own perception, instant reaction and some spurious input in our life. No methodical and guided approaches are followed. Now go through the initial quotation again and think whether you are educated or not.

Emotional Blackmail

Sometime back one day we had one day motivational workshop in our office. Some people from some management consultant firm came for the camp. A large number of people from our office had to attend the session. In a tea break discussion one of my colleagues told that “I do not believe in these. By these management wants to make us sentimental and want to get our best work at cheap price. These are emotional blackmail. I want to see whether I am getting hike or not. Nothing else motivates me. I am working for money. More you pay money I shall have more interest in work.” It reminded me some old events of my life. I am sharing with you. I do not know who is right who is wrong.

 At beginning of my career I used to work in a government office. Proactive action, motivation etc was valueless there. There used to be fixed increment depending on number of years of service. There was no chance of loosing job if someone does not do a big blunder. You can imagine the work environment. We had individual tables and we used to get our tea and water supply on our table. There was some office boy to do the supply. There was a culture to give some tips to the boys every month to get tea hot and to keep glass always filled up. When I joined a man named “Ratan” started to give me service. Normally people used to call these boys by name. I used to call Ratan as “Ratanbabu”. In our area “babu” is attached after the name to give respect. He was much elder than me. When he used to bring tea for me or fill my glass, I used to say “thank you”, however busy I am. After some day, to my wonder, I found a paper napkin was being given to me along with tea, which is very special and only for me. After some more days I realized that my workplace is cleaner than others. Though came to my mind that being a new person, may be Ratan was giving good service with expectation of better tips. I tried to get information from my other colleagues how much they give as tips. At the end of month one day I offered a note to Ratan. He shrank like anything and told me that he is doing his duty, not for tips, he can not take that. I did not force to keep his dignity. I got the same service without any tips as long as I was there. Now I think, did I do emotional blackmail.

Who is rich?

Interrogator : What do you dream to have?

Man: If I could have lots of money, I could have lived my dream life.

Int:  Do you have any idea how much you want to have dream life? Suppose you are offered to get the amount as you ask. How much will you ask?

Man: I want to be a billionaire. I do not have definite idea, but what I want is I need not have to think about the price what I wish to get.

Int: OK, I understand. So what do you wish to get if you become a rich?

Man: A big palace, a nice car, travels around the world, some good food which I like to eat. I want to have a relaxed life, no work, no headache.

Int: How big palace do you need?

Man: It should be big independent house, rooms should be spacious. It should have separate rooms for each of my family members and two for my guests. It should have a big study room for me and a big balcony with nice scenic view. It should have a tennis court, swimming pool and a back yard.

Int: How it will be if the palace be on an island while your palace is the only one.

Man: How shall I get the supply?

Int: No , that’s not a problem. When you need something special boat from mainland will be ready for you.

Man: Fantastic, that will be nice.

Int: Will you agree if you told to stay alone?

Man: Hey, what the fun to be rich if I need to cook for myself and do household work?

Int: OK,OK. Say chef,  maid , gardener etc will be provided. You do not have to do any work. Things will be ready as you order. Then?

Man: Then it is fine. But I shall not enjoy fullest if I stay alone. Without my family I shall not be happy.

Int: If your family is not allowed?

Man: Then what is the value of money if I can not keep my family with me. I can not call me rich if my wish is not fulfilled.

Int: I agree. Let your family be with you. I asked , because you did not mentioned about your family when you told your wish as a rich man.

Man: That is obvious, what is the use of money if I am not happy.

Int: Definitely. But if there is a clause that you can not tell anyone about your palace, how will you feel?

Man: But if any of my family member tells?

Int: No, if anyone other than your family member get to know about it, it will be taken back from you.

Man: Though it is bad, I can agree with it. But if you can not keep in touch with your friends and relatives then life will be boring.

Int: That is correct. You can go to main land and spend time with your friend and relatives, but you can not tell them about your palace.

Man: I understand, but I shall be definitely happy if I could invite my friends and relatives to my palace and show them.

Int: What will you be proud of? It is not your hard earned property, it is just by luck. Do you want to show your possession and make them jealous about you?

Man: No no , never. I shall be happy if I can receive my friends and relatives in my palace.

Int: Will you be jealous if you see someone with such big palace?

Man: No , no. I am not of that kind. And even someone be jealous that is quite natural.

Int: OK, how long can you spend time there? Lifelong?

Man: Yes lifelong, if I can be in touch with my friends and relatives. I need to talk to people other than my family, otherwise I shall be a psychiatric patient. Moreover as I told, being a rich I shall travel across the globe. I know you will ask whether I shall travel alone or with family. I want to travel along with my family.

Int: What is the gain of traveling?

Man: Enjoying the beauty of earth and to know various cultures.

Int: Yah, enjoyment is important. How if a private airline is arranged for you from your island?

Man: Is it a trap again? You will ask something else again?

Int: No no.

Man: Yes that will be definitely good and utilization of money.

Int: Yes you will have the comfort and no dependency.

Man: That is also a dream I did not mentioned initially.

Int: You will travel all the nice places of world. But if I say you to prioritize the list, what will be the first 3 places you will choose?

Man: NewYork , Paris and HongKong.

Int: Why these three?

Man: These are the most famous places in the world; I believe and want to visit those.

Int: But what the beauty of earth will you see in these concrete jungles?

Man: No, natural beauty is not there, but there is lots of things worth to see.

Int: Will you like to take your own chef and assistances with you, so that you feel at home even during travel?

Man: That will be fantastic.

Int: But as your private airline will be operated from your island, you can not tell anyone about the tour.

Man: But if you can not share your experience with others, half of the fun of travel is gone.

Int: You can share your experience in popular travel blog, or some unknown community, but not to your known people.

Man: Telling to friends and relatives are different charm.

Int: That’s true. Do you visit costly restaurants?

Man: Very rarely, I wish if could visit frequently if I would have lots of money.

Int: Did it ever happen that you could not order some items because of high price?

Man: In costly restaurant it always happens. We need to choose some cheap ones.

Int: Yeh, that the reality for all of us. Once there was a party from my office in such costly restaurant. We enjoyed a lot. If you get a free coupon from office for a buffet launch, how will you enjoy it?

Man: Definitely will try first for the costly items, then other items, as much as I can?

Int: Why the costly items? Do you think costly foods are always testier?

Man: No, we do not get chance to test the costly items and later we can guide our friends whether to go for some particular costly plates or not. Will you tell me how shall I feel if I am not allowed to share my experience with friends?

Int: No no , I shall not ask you such. I felt if your activities and wishes are restricted you do not feel that you are rich.

Man: Definitely, I told you that if you can fulfill your wishes without concerning cost that is the richness. Less your concern more rich you are.

Int: Yes, as I understood from you richness is a feeling of freedom to fulfill your wishes.

Man: Exactly

Int: But even rich person can not wish anything. If all the wealth of world belongs to a single person he will be the richest person, can he wish to kill half of the population of world?

Man: That is absurd wish. On humanity ground you can not wish such thing.

Int: If he wishes to have a visit to mars?

Man: That is also absurd because technically that is not possible.

Int: But his wishes are being restricted. Will you call him a rich man?

Man: Your wishes should be within a limit. Under the limit if you can fulfill your wish then you are a rich man.

Int: So if I go in other direction, if someone has small dream and if he can fulfill it will you call him a rich man.

Man: You are putting me in trap. Yes, as per I told earlier he will feel himself as a rich man.

Int: I have one question. Why did you think of one house, one car? Do you think all people will think similar to you?

Man: It depends on individual’s perception, conception, thought process. That’s for people are different.

Int: Correct, I feel it is feeling of the heart and every different individual is correct in his position. So your feeling of richness may be different from others.

Man: That may be.

Int: So if Mother Teresa says that she only dreams to help others and if she does so, will you call her a rich woman.

Man:  I have no other way to say Yes. I know I am in my own trap.

 

Note: This is our Indian philosophy of richness. This is one discussion we had in office with a colleague. I tried to keep as much natural as I remember. I feel the discussion will be resonating with most of the people.

 

Most of us have a vague idea about the richness. We do not know what exactly we want. If we analyze deeply, our wish to be rich is mainly to show off to others. We want to see others jealous to us, rather than using money for our happiness. Satisfaction from others’ jealousy is a kind of crude happiness. Happiness is the ultimate term in life.  So if someone can use his money to get his desired happiness then he is using money properly and is a rich man.